To return services to normal, TNT has released a new booking interface and has requested ShipitSmarter to switch to that new interface with immediate effect. Although TNT and ShipitSmarter have tested the interface thoroughly, you may still encounter issues when booking. In that case please refer to the TNT site to check for known limitations. Should this not cover the issue, please contact ShipitSmarter via firstname.lastname@example.org IMPORTANT: in case you do NOT have a daily pick-up, it is necessary to contact TNT Customer Service to arrange pick-up
The following information comes directly from TNT:
I still have questions. How can I get in touch?
Call Customer Service. You’ll find the number for your local office in the list below. Please be aware that our team is currently dealing with a lot of calls. You may have to wait a bit longer than usual before getting through.